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Accessibility Statement
Last updated: April 2025
Our commitment to accessibility
Kope Medics is committed to ensuring that its website is accessible to as many people as possible, regardless of ability or the technology they use to access it. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.
We believe that accessible design benefits everyone — not just those with disabilities — and we are committed to ongoing improvement of the accessibility of this website.
What we aim to achieve
In line with WCAG 2.1 AA, we aim to ensure this website is:
Perceivable
Information and user interface components are presented in ways that all users can perceive, including those using screen readers or who cannot distinguish colours.
Operable
All functionality is available from a keyboard and users have enough time to read and use the content.
Understandable
Information and the operation of the user interface are understandable. We use plain English and clear, consistent navigation.
Robust
Content can be interpreted reliably by a wide variety of user agents, including assistive technologies.
Known limitations
We are actively working to improve the accessibility of this website. If you encounter any accessibility issues, please let us know so we can address them.
Some older content or embedded third-party materials (such as maps) may not fully meet WCAG 2.1 AA standards. We are working to address these where possible.
Reporting accessibility issues
If you experience any difficulty accessing content on our website, or if you have suggestions for how we could improve accessibility, please contact us:
By email
info@kope-medics.comBy phone
020 3745 0470By post
Kope Medics Ltd,Unit 8B, Deptford Park Business Centre,
Grinstead Road, London SE8 5AD
We aim to respond to accessibility feedback within 5 working days.
Alternative formats
If you need information from this website in a different format, such as accessible PDF, large print, easy read, audio recording, or in another language, please contact us using the details above and we will endeavour to help.
Formal complaints
If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS):
Related policies
Need help accessing our content?
Our team is happy to assist you in any format you need.