Question 1

What makes care 'complex'?

Accepted Answer

Complex care refers to packages that involve clinical or medical elements beyond standard personal care, or that require specialist training and a higher level of skilled support, such as ventilation management, tracheostomy care, PEG feeding, or seizure management.

Question 2

Can complex care be arranged quickly for a hospital discharge?

Accepted Answer

Yes. We are experienced in facilitating timely hospital discharges and can work quickly with the clinical team to prepare a robust care package. Please contact our team directly on 020 3745 0470 for urgent referrals.

Question 3

Do you provide complex care for children?

Accepted Answer

Yes. Kope-Medics is registered to provide care for children and has dedicated paediatric complex care capability. Please visit our Children's Care page for full details: https://kope-medics.com/services/childrens-care

Question 4

Who funds complex care packages?

Accepted Answer

Complex care may be funded through NHS Continuing Healthcare (CHC), local authority funding, personal health budgets, case management budgets, or privately. Our team can help guide families and referrers through the funding landscape.

Question 5

How are complex care packages reviewed and updated?

Accepted Answer

All complex care packages are reviewed regularly by our senior clinical team in collaboration with the individual, their family, and the wider MDT. We update care plans as needs evolve and report routinely to referrers and commissioners.

Complex Care Across England

Specialist complex care across England