Question 1

What conditions does your mental health support service cover?

Accepted Answer

We support adults and young people living with a wide range of mental health conditions including schizophrenia, bipolar disorder, psychosis, severe depression and anxiety, personality disorders, dual diagnosis, and post-discharge support following an inpatient admission. Each support plan is tailored to the individual's specific needs.

Question 2

Do your support workers have specific mental health training?

Accepted Answer

Yes. All support workers delivering mental health packages receive specific mental health training before they begin, covering communication approaches, risk awareness, medication support, and understanding of the conditions we support. Packages are also overseen by experienced practitioners.

Question 3

Can you provide mental health support for young people?

Accepted Answer

Yes. We support young people with mental health needs and have experience working alongside children's and adolescent mental health services (CAMHS). Our approach is adapted to be age-appropriate and sensitive to the individual's developmental stage.

Question 4

How does mental health support at home work alongside the NHS or CMHT?

Accepted Answer

We work alongside the NHS and community mental health teams (CMHTs), not instead of them. Our support workers liaise regularly with the clinical team, attend reviews where appropriate, and report any concerns promptly. Our role is to provide consistent, day-to-day support that complements the clinical care already in place.

Question 5

Can mental health support help with medication compliance?

Accepted Answer

Yes. Medication prompting and monitoring is a core part of our mental health support service. Our support workers can prompt, administer, and record medication, helping to maintain the compliance that is often critical to stability and recovery.

Question 6

Is your mental health support available overnight or at weekends?

Accepted Answer

Yes. We offer flexible mental health support arrangements including evening visits, waking nights, and weekend cover. Support frequency and timing is built around the individual's needs and the recommendations of their clinical team.

Mental Health Support at Home Across England

Mental health support across England