Question 1

Can you support children who have recently been discharged from hospital?

Accepted Answer

Yes. We have extensive experience supporting paediatric hospital discharges and can work quickly with the clinical team to arrange a safe, robust care package at home. Please call us directly on 020 3745 0470 for urgent discharge referrals.

Question 2

Do your carers have specific paediatric training?

Accepted Answer

Yes. All carers working with children receive additional training specific to paediatric care and the individual child's clinical needs. Training is bespoke to each package and takes place before the care arrangement begins.

Question 3

What age range do you support?

Accepted Answer

We support children and young people from age 0-24. Our team includes Healthcare Assistants and Paediatric Nurses delivering care tailored to each child's needs.

Question 4

Who can refer a child to Kope-Medics?

Accepted Answer

We accept referrals from children's community nursing teams, NHS Continuing Healthcare (children's), local authority children's social care, case managers, independent social workers, SEND teams, and directly from parents and families.

Question 5

How is children's complex care funded?

Accepted Answer

Children's complex care may be funded through NHS Continuing Healthcare (children's), local authority children's services, Education Health and Care (EHC) plans, personal health budgets, or private funding. Our team can help families and referrers navigate the available options.

Question 6

Will the same carer visit every time?

Accepted Answer

We work hard to provide consistent, named carers for every child we support. Consistency is especially important for children with complex needs, and we prioritise stability in our staffing arrangements for paediatric packages.

Children's Complex Care Across England

Specialist children's care across England